Questions
FAQ
A short starting point. If your question is not here, text (878) 233-4247.
What is a free test drive?
A private studio visit where you can try a system, ask questions, and decide. There is no cost, no card, and no obligation. Text (878) 233-4247 to book.
Where is the studio?
At the Saint Louis Galleria, in the Brentwood area of St. Louis — 1155 Saint Louis Galleria, St. Louis, MO 63117. Suite details are provided when you book. Visits are by appointment, and the door closes.
What does studio fitted include?
The system plus a private cut-in, blend, and fitting by a licensed barber or cosmetologist. Skin and PU units are $795 fitted; lace and mono units are $895 fitted. A made-to-order Platinum Custom is $650 fitted.
Can I buy a unit without a fitting?
Yes. Unit-only prices are listed on each system. The piece ships to you without a studio cut-in. You can book a visit later if you want a blend.
How do I pay?
Online checkout is not open yet. We confirm orders by text and send a payment link. The phone number is (878) 233-4247.
What is your return policy?
Unworn stock systems may be returned within 14 days. Custom, made-to-order pieces are final sale. See the shipping and returns page for the full outline.
Do you ship?
Yes. Shipping is free on orders of $75 or more after discounts. Care-only kits ship free. Orders that include a studio fitting default to pickup at the studio.
Is there a first-order discount?
Ask about FIRSTCROWN when you text to order — 10% off systems, with kits at full price.
Do you sell to barbers and salons?
Yes. Licensed barbers, cosmetologists, and salons can request pro pricing and install training. Visit the For Pros page or text us. A state license is checked; training does not grant a license.
Do you treat hair loss?
No. Hair systems are cosmetic products. We do not claim to treat, cure, or reverse hair loss.